Customer Help
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Frequently asked questions
We do not do any over the counter sales. All orders must be placed on our website.
Our website allows you to view pricing excluding and including VAT.
VAT is 15% in South Africa.
Monday to Friday – 09h30 to 16H30
Weekends and Public Holidays – Closed
Blank Media, Shop 101,105
– Lower Level, Eden Meadows Shopping Center
Cnr. Van Riebeeck & Modderfontein Road, Edenvale, Gauteng, 1610
Via the online chat – www.blankmedia.co.za
Via email – info@blankmedia.co.za
Via cellphone – 083 972 4517
Via telephone – 011 452 7966
We do not do any over the counter sales. All orders must be placed on our website.
We do not accept instore payment.
In order for us to create a profile for you, and for invoicing purposes.
Yes you may send your own courier to collect from our store. Please make us aware beforehand so we can package your goods accordingly.
An order confirmation will be emailed to you once the order is placed. Banking details can be found on this confirmation.
1) EFT (No goods or production will begin until funds clear our account).
2) Bank Cash Deposit and ATM deposits
3) Online Payment Gateway
Unbranded orders generally ready for dispatch or collection within 1 working day.
Branded orders take 3 to 4 working days from artwork approval.
No we are based in Edenvale, Johannesburg but ship nationally.